Implementation Consultant
Beeline
Job Details
Implementation Consultant
Purpose of the Position: The Implementation Consultant will be responsible for leading client demos of the Beeline technology, leading business requirement gathering sessions and design workshops with clients to ensure baseline understanding of the technology through analysis and design while maintaining high standards in quality and satisfaction.
Responsibilities:
- Facilitation of as-is and to-be business process discussions with customer subject matter experts to enable translation into to-be functional process flow documentation
- Accountable for Quality of Requirements gathering and functional solution design
- Works with an assigned Project Manager to present best practices workflows to client, and appropriately responds to clients’ business problems
- Perform user requirements analysis; facilitate business process design sessions, identify gaps, issues and reporting risk areas as part of a software implementation delivery team
- Translates client business processes and requirements into business process flow documentation, solution design to support the customer’s desired to-be state
- Primary point of contact on all business design deliverables, and provides solution design advise and support as needed to support the completion of the deliverables
- Responds to client requests by performing appropriate tests to determine if ideas work; communicates results back to client along with possible alternative solutions
- During analysis engages more technical design Beeline SME’s to validate the functional design requirements captured which will enable a solution that meets the client’s requirements
- To support functional design; needs to understand and manage how data is mapped and how data decisions should align with business decisions being gathered and made
- Responsible for ensuring the client provides the relevant data in line with functional and technical requirements to support the solution and owns the management of the data in the client system
- Trains the client SMEs to complete the data import templates
- Works in tandem with the other Beeline work stream specialists (finance, reporting, integration, and configuration) to correctly map out data requirements for their work streams
- Coordinates and collaborates with Beeline SME’s and teams to ensure all requirements are fully captured, documented, and signed off and aligned with all work streams – including Finance, Integrations, Reporting etc.
- Ensures that design decisions of all Beeline work streams are aligned
- Translates documented and signed-off functional business processes and requirements into a technical design, and system configurations to support the customer's desired to-be state
- Ensures the system works as designed together with other work stream leads and more technical design Beeline SME’s
- Manages all aspects of the technology set-up from base configuration to the designed client system, including all ticket related activities
- Ensures that all JIRA tickets are correctly tracked and managed to ensure efficiency and ability to report on challenges and delays
- Before commencing client user acceptance testing, checks all configured elements requested by client and ensures all business requirements are correctly accounted for in the set up
- Fully tests every required feature, function, and workflow in the client application, including an E2E in order to support other work streams deliverables when applicable
- Manages the set-up of user acceptance testing including the staging of data.
- Assists with the delivery and coordination of user acceptance testing with the client and MSP where applicable
- Ensures that any issues (Data and application) raised during testing are coordinated and resolved
Requirements:
- Actively contributes to product knowledge through self-study, meeting attendance, team trainings, and project participation
- Deliver high level presentations to audiences ranging from executives to system end users
- Serve as the industry and application subject matter expert and thought leader throughout the implementation life cycle
- Engaged and confident presence with client - one who can establish and sustain credibility and trust
- Effective communication and teamwork with project teams and collaboration with other departments
- Understand priorities, scope, timeline, goals, and key milestones
Desired Competencies:
- Ability and desire to drive change through high-energy, can-do attitude, comfortable working in a high-performance, entrepreneurial, open-door environment
- Must be an outstanding communicator and team player who demonstrates attention to detail, and who also understands how to ensure finance initiatives that support the long-term strategy of the business
- Strong analytical and problem-solving skills
- Ability to work autonomously
- Attention to detail / detail oriented.
Our Company: At Beeline, we cultivate a positive work environment and are passionate about who we are and what we do. We are a 20-year industry leader disrupting the world of external workforce technology. Businesses across all industries use our technology to manage more than 30 million workers and over $55 billion in talent spend across 120+ countries. Ideal candidates are intensely curious about technology, thrive in a less-than-formal work environment, and excel in a fast-paced, rapidly changing environment. We are looking for talented, driven, and adaptable people who will contribute to our vision, mission, and our future!
Our Vision: Every person, given the right opportunity, is capable of greatness. Every business, given the right talent, is capable of superior outcomes.
Our Mission: Our trusted platform connects businesses to the remarkable talent within the global extended workforce.
To learn more about Beeline, our solutions, our culture, and available positions visit https://www.beeline.com/.
This list of "Requirements and Responsibilities" is not intended to be limiting. The Company reserves the right to revise this job description based on the actual job requirements as varied from time to time.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled