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Clinic Manager

Nomi Health

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Operations

Phoenix, AZ, USA

Posted on Friday, February 2, 2024

Nomi Health was founded in 2019 as a direct healthcare company with a simple yet bold mission: rebuild the healthcare system so it is accessible and affordable for everyone. We are rebuilding the healthcare system by cutting costs, confusion, and complexity through direct contracts and payment with providers, deep data dives, and convenient patient care.

We are looking for a professional and compassionate Clinic Manager to join our team in Phoenix, Arizona. Our program provides family medicine, Medically Assisted Treatment (MAT), and coordinates comprehensive substance abuse treatment services for our patients.

We are outcomes driven and have a strong focus on the integrated care of the patient through our partnerships with counseling/behavioral health facilities. We have been watching the substance abuse epidemic grow around the nation, and we are motivated to provide patient centered services that will make a difference.

We are looking for someone who has the enthusiasm, creativity, and flexibility to join us in redefining the industry. As part of a rapidly growing program, you will play a key role in influencing how care is delivered to our patients and building and scaling our operation.

How you will make an impact

Manage the day-to-day operations of the Success Care clinic ensuring efficiency and compliance with state and federal regulation and accreditation standards.
Create/plan schedule for multiple clinics, clinicians and support staff
Implement Success Care and Nomi Health policies and procedures ensuring key performance
Communicate with medical team members, corporate team members, federal and state agencies, patients, and families.
Oversee all personnel issues within the clinic including hiring, onboarding, and performance evaluations.
Develop a clinic culture with shared beliefs, goals and values.
Maintain established confidentiality standards, performance improvement initiatives, safety, environment of care, productivity standards, management of information, and infection control standards.
Interact with patients and staff in a culturally competent manner that considers factors such as age, developmental or acquired disabilities, religion and spiritual orientation, ethnicity, socioeconomic status, sexual orientation, indigenous heritage, national origin, and gender.
Provide Metrics and Reporting as outlined by program specifications.
Work with others to support process improvement and program development.
Performs other related duties as assigned or requested.

What we are looking for

Bachelor’s Degree in Business or related field
3-5 years of Clinic Operations or Healthcare Management experience
Experience working with providers and managing a diverse workforce
Preferred knowledge of the substance abuse population, treatment planning and the field of human social services to work toward the rehabilitation of the patient community
Background of dealing appropriately with patients and team members in stressful or other undesirable situations with an ability to seek direction from supervisors when necessary
Efficient Self-starter with strong customer service and interpersonal communication skills
High integrity and sound judgement; able to react quickly and make effective decisions
Excellent communication skills, verbal and written
Ability to work independently and under pressure while handling multiple tasks simultaneously
Demonstrate basic computer/word processing skills

Nomi’s journey is just starting in delivering disruptive healthcare solutions, in partnership with like-minded employers, public sector organizations, advisors (brokers/consultants), and payers/TPAs. We are dedicated to our mission to remove healthcare hurdles and rebuild healthcare the way it should have always been: for everyone.

The system must change, and we’re the ones to do it. Join us on the journey.

Benefits/Perks

· Medical, dental, and vision

· 401(k) with company match

· Open PTO

· Continuous learning

· Family leave

Learn more about us

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· Glassdoor