✨ One platform, a whole world of opportunity

Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.

When it comes to global employment, we walk the walk. We’re proof that companies don't need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:

🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries

👩‍💻Featured in Forbes having ranked #9 in Flexjobs Top 30 Companies for remote jobs

🌈 Established a diverse leadership team and an employee base that’s 60% female

🏆 Achieved one of the highest employee engagement scores in its class

🦄 Raised $286 million to date, with a current valuation of $1.2 billion!

💚 B Corp status achieved in 2023

Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!

👩‍💻 The Role

Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire (you?!) this role does require that you are based within -3 / +3 UTC timezones

We are looking for a detail-oriented Invoicing Analyst to join our dynamic team at Oyster. In this role, you will be responsible for overseeing the end-to-end invoicing process, ensuring accurate and timely invoice generation and reconciliation, while providing excellent support to our customers on all invoicing-related matters. The ideal candidate will possess a robust background in finance and accounting, coupled with exceptional analytical skills and excellent communication skills.

As an Invoicing Analyst, you will take ownership of the invoicing process and drive improvements. Your proactive approach will help identify areas for enhancement, allowing you to implement effective changes. Success in this role also depends on your ability to collaborate effectively with cross-functional teams, key stakeholders.

Key Responsibilities

• Ensure the preparation, verification, and timely issuance of accurate invoices, ensuring compliance with service agreements and internal policies.

• Respond to customer tickets related to invoicing, providing clear and professional support to ensure timely resolution.

• Escalate and follow up on unresolved disputes with senior management when necessary.

• Manage cash and credit allocation, ensuring proper application to customer accounts and coordinating with accounting as needed.

• Conduct regular and ad-hoc financial analysis and reconciliation, collaborating with different teams to ensure accurate invoicing

• Perform customer statement reconciliations, identifying and resolving discrepancies between invoices, payments, and account balances.

• Contribute to process improvements and automation initiatives to enhance efficiency and reduce manual workload in invoicing operations.

• Ensure compliance with relevant tax regulations (VAT, GST, etc.) as part of billing processes.

• Support the calculation and reporting of invoicing metrics and performance

• Constantly seek a deep understanding of the business to adapt invoicing practices to a dynamic and evolving environment.

• Stay updated on internal changes to products, services, or policies that could impact invoicing procedures.

Core Requirements

• 3+ years of experience in Finance Operations (including Accounts Receivable, Financial Accounting, Data Analytics, or Financial Analysis)

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field

• Proven experience with ERPs and AR software (e.g.,SAP, Oracle, NetSuite, CRM, billing platforms)

• Advanced proficiency in Microsoft Excel (sumif, index match, etc). Experience with Power Queries preferred.

• Strong analytical and problem-solving abilities, with keen attention to detail and accuracy

• Clear and concise communicator; both orally and in writing

• Process-oriented with the ability to quickly understand a process & improve upon it.

• Ability to handle independently multiple priorities in a dynamic, fast-paced environment, involving multiple stakeholders.

• [BONUS] Accounting qualification or a similar certification (e.g., ACCA, CPA, CIMA).

• [BONUS] Experience with BI tools like Tableau, Power BI, or QlikView for data analysis and visualization.

• [BONUS] Payroll experience

You'll also need

• A reliable home internet connection (or be able to get one)

• Fluent English language skills

🦪 How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌 We build trust. 🤝 We thrive together. 🌍

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

💌 How YOU work

Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

• Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you're authorized to work where you live, the world is truly your Oyster.

• Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).

• Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.

• Wellbeing allowance: Each month, Oyster will top up your ThanksBen wallet with a wellbeing allowance. You can get pretty much anything that your heart desires! ThanksBen offers a wide array of options for spending your wellbeing allowance. Check out their benefits catalogue here for inspiration.

• Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).

• WFH stipend: Stipend to spend on your laptop and any other equipment you need for your home office; we'll get you up and running in no time!

✨ The best jobs should be available to everyone

At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.

Our available positions are published on our careers page and should you be invited to interview with us, our recruitment team will only ever contact you directly from an @oysterhr.com email address. We will never ask you to send us money as part of a job offer. If you receive a suspicious email relating to opportunities at Oyster from any other email domain where someone is claiming to be a part of our recruitment team, or are directed to anywhere other than www.oysterhr.com/careers to view our available jobs we encourage you to submit a report through our Compliance and Ethics Helpline.