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Payments Coordinator



White Plains, NY, USA
Posted on Friday, July 5, 2024
Job Overview

Are you interested in pursuing a career that makes a social and sustainability impact in the world while working with a team that truly cares and supports each other to drive client success? Consider Royal…Royal Solutions Group is "A pioneer in healthcare operations technology who transforming the market in patient and provider experience". Royal, headquartered in White Plains, NY, is a leading provider of software and services to the health care industry, delivering a seamless suite of solutions that is focused on patient, provider and operational workflows, optimizing engagement in all areas of the exam life cycle. Royal maintains a strong focus on outpatient, and joint-venture in-patient radiology and other healthcare specialties that perform imaging. We have clients across 39 states, totaling over 1,100 healthcare sites online, 500,000 providers active and over 30M patients utilizing our technology.


Our Payments Coordinator supports our finance team and the overall financial success of Royal and our clients. The Payments Coordinator empowers Royal Solutions Group to assist the payments, chargeback, and as needed maintaining lockbox.


This opportunity may be right for you

  • Administration of company expense policy using Certify
  • Internal coordination of receiving and processing expense reports
  • Responsible for posting various forms of money transactions: electronic funds transfers, credit cards, and occasional support of lockbox payments
  • Process payments received in the mail into Royal software
  • Contact submerchant to gather the necessary documentation to validate charge
  • Perform data entry keystrokes at customer level
  • Sort mail using OPEX mail sorting equipment
  • Hand sort accounts by box
  • Scan and log all payments using the deposit scanner
  • Mail checks to clients with lockbox requirements
  • Process and audit daily sub-merchant fundings
  • Reconcile sub-merchant transaction totals
  • Manage shipping and processing of customer hardware orders
  • Inventory management of hardware
  • Ad hoc accounting department requests
  • Strong organizational skills
  • Strong attention to detail and decision making skills
  • Manual Dexterity and eye hand coordination
  • Prepares documents and packages for shipping
  • Process all incoming and outgoing mail in a timely manner
  • Arrange pickup times with mail carriers
  • Manage shipping supply inventory, such as envelopes, stamps and tape
  • Keep electronic records of incoming and outgoing mail
  • Ability to lift up to 15 pounds
  • Communicate professionally, courteously, and efficiently with the customers and remain calm under stress
  • Collaborate and develop strong relationships with customers and business colleagues
  • Maintain positive and professional demeanor contributing to a positive office culture
  • Degree or certifications in Operations, Business, Accounting, Finance, or related equivalent of work experience

Additional Information


  • Competitive health plans (medical, dental, & vision insurance)
  • Generous PTO & Holidays
  • 401(k) with company match
  • Telemedicine healthcare visits
  • Savings accounts (FSA, HSA, DCA)
  • Life insurance & disability insurance options
  • Casual office environment