Job Overview

Are you interested in pursuing a career in technology and healthcare that consistently innovates and leads in patient driven care, while working with a team that truly cares and supports each other to drive client success in healthcare? Consider Royal…Royal Health Inc is "A leader in healthcare operations technology who leads the market in patient and provider experience". Royal, headquartered in White Plains, NY, is a leading provider of software and services to the health care industry, delivering a seamless suite of solutions that is focused on patient, provider and operational workflows, optimizing engagement in all areas of the exam life cycle. Royal's leadership team is comprised of technology, business and clinical operations backgrounds with deep industry expertise in Healthcare, Data Security, Financial Services and Information Technology.

We are seeking a Revenue Solutions Director to be the subject matter expert and strategic leader ensuring Royal Health delivers exceptional value in optimizing healthcare revenue cycle performance. This role bridges the gap between product development, client needs, and industry best practices — ensuring our software is designed, configured, and continually enhanced to help radiology practices maximize efficiency, compliance, and financial outcomes.

The ideal candidate has deep expertise in healthcare revenue cycles, extensive knowledge of radiology billing and reimbursement models, and a proven ability to translate industry requirements into product solutions that improve client performance.

Key Responsibilities

• Lead the strategy, development, and implementation of revenue cycle products, with a focus on radiology and outpatient imaging
• Oversee product delivery and client success, ensuring smooth onboarding, enrollment, and payer engagement
• Collaborate with cross-functional teams including delivery, integration, clinical operations, and client services
• Serve as an escalation point for complex client issues (Level 3), working closely with senior leadership
• Conduct fact-finding and resolution for payer enrollment and credentialing challenges
• Monitor product performance and market trends to drive continuous improvement and innovation
• Represent Royal in client meetings, industry events, and strategic partnerships.
  
  

Qualifications

• At least 7-10 years in healthcare revenue cycle experience (Radiology-specific preferred) with at least 5 years in a leadership role
• 2-5 years contributing to or leading a billing department in the outpatient space (Radiology-specific preferred)
• Strong understanding of payer enrollment processes, credentialing, and revenue operations
• Experience with EMR, RIS, HL7, and healthcare systems integration
• Proven ability to manage client relationships and lead cross-functional teams
• Bachelors degree in Healthcare, Business or equivalent level of work experience
  
  

Additional Information

EXTRA AWESOME

• Familiarity with radiology-specific workflows and systems
• Consulting/Services experience
• Experience with platforms such as IBM Merge, GE, EPIC, Change, NextGen, Imagine, CareStream or other software/services vendors in healthcare radiology
• Background in both client-side and vendor-side roles
  
  

Location: Remote (work from home) with 15-25% travel for kick off, training project, go live.

Reports To: National Delivery Leader.

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